FAQs for C1

I don't have a username and/or password, how do I get one?

Have you registered with CorrectionsOne yet? Registering is easy and free! Just go to our registration page, select your status from the drop box on the left side, and click Continue. Be sure to complete both p...

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I've already registered but I lost my username and/or password, what should I do?

To have your username and password emailed to you click here. This will be sent to the email address that is listed in your account information – if the email address we have for you is not your current address...

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How do I change my Username?

If you would to change your username. Please send an e-mail to Info@CorrectionsOne.com with your current username and the NEW username you would like it changed to.

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I know that I'm entering my username and password correctly but I still can't log in, what should I do?

Quite often when users contact us about log-in problems it has to do with trying to access secure areas of our site. If you have not been given confirmed correctional officer status you will be reverted back to...

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What is secured on CorrectionsOne.com?

Articles, tips, alerts, documents and other types of information that we deem as "sensitive" are not open for public viewing on our site. To access these pages, which are marked by this cuffs icon: , a member m...

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What does it mean to be "confirmed?"

To maintain the integrity of our site, we only grant confirmation to members that have been verified as a correctional officer.

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How do I get confirmed?

Every member who wishes to be confirmed must go through our employment verification process. In most cases, this is simply performed by calling your agency/department and verifying that you are a correctional o...

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How do I change something in my profile (e.g. email address, password, agency info, newsletter subscription, etc.)?

Click here to go to My Profile for most profile changes. If you would to change your username, please send an e-mail to info@correctionsone.com with your current username and the NEW username you would like it...

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I didn't get to finish my registration. How do I continue?

You will need to go to your profile to continue filling out the registration form. You will use the username and password you chose when filling out the first page of your registration. When you have completed...

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I am trying to register and am getting the message "username already in use." What should I do?

You are most likely receiving this message because another member of CorrectionsOne is already using the requested username. You will need to choose another unique username for your account. If you think you ...

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